FAQ: Frequently asked questions...
-
How long has your company been in business?
We have been in business for 21 years.
-
Where is the company located?
We have two locations - Sylmar, California and Memphis,
Tennessee.
-
How do you set up an account?
Contact us
and we will provide you with the information needed.
-
Where can I get a catalog and price
sheet?
You can
request a catalog on-line or call us directly at 818-362-5554 (California)
or 901-794-2988 (Memphis) to get both a catalog and price
sheet.
-
Do you share customer information?
No - We do not provide your confidential information with
outsiders.
-
Is there a minimum order amount?
- Minimum order is $75.00, we do charge freight if an
order is less than $200.00.
-
Are there any handling charges?
No - We do not charge handling.
-
Is there a suggested retail price that can
be provided?
Yes - We price all items with a barcoded price label that includes
the following:
Item number, name of the retailer, and retail price.
-
Do you sell single items or only inner
packs/cases?
We sell all items in single quantities and we individually
pre-price each item.
-
What is your delivery time?
We ship the order within 24 hours after it's received. Delivery
time runs from one to three days. - Can a customer return products? customers can return items for a credit on account, only as long as they are actively buying products from us. All returns are for credit on account - NO CASH REFUNDS WILL BE GIVEN.
|