FAQ: Frequently asked questions...
How long has your company been in business?
We have been in business for 21 years.
Where is the company located?
We have two locations - Sylmar, California and Memphis,
How do you set up an account?
and we will provide you with the information needed.
Where can I get a catalog and price
request a catalog on-line or call us directly at 818-362-5554 (California)
or 901-794-2988 (Memphis) to get both a catalog and price
Do you share customer information?
No - We do not provide your confidential information with
Is there a minimum order amount?
- Minimum order is $75.00, we do charge freight if an
order is less than $300.00.
Are there any handling charges?
No - We do not charge handling.
Is there a suggested retail price that can
Yes - For our full service customers We price all items with a barcoded price label that includes
Item number, name of the retailer, and retail price.
Do you sell single items or only inner
We sell all items in single quantities for our full service customers, Our direct customers are required to buy packs.
What is your delivery time?
We ship the order within 24 hours after it's received. Delivery
time runs from one to three days.
- Can a customer return products? customers can return items for a credit on account, only as long as they are actively buying products from us. All returns are for credit on account - NO CASH REFUNDS WILL BE GIVEN. see terms and conditions for details .